| Question | Answer / How to do it in Telgoo5 |
| Where do I get a daily activations report? | Reports → All Reports → Subscriber Activation Report. Filter by date and plan, export to CSV. |
| I need a snapshot of every active subscriber as of last night. | Subscriber Status Report. Or use Customize Reports if you need specific dimensions. |
| Can I schedule a report to email me automatically? | Yes. Save the report under Saved Parameters, then create a scheduled task with cadence (daily/weekly/monthly) and a delivery method (email or FTP). Schedule Task shows every active scheduled export. |
| I want to flag inactive customers who haven't used voice/data in 60 days. | Days of Without Usage report. Set the threshold and segment. This is the standard input for win-back campaigns. |
| How do I see how many lines a specific IBO/sponsor has activated? | Reports → All Reports → IBO ID Report (PC1032). Filter by Sponsor ID and date range. |
| Where do I see customers who ported out? | NLAD Transfer Out (PC66) — port-out destinations and a win-back column for re-acquired customers. |